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Until further notice, Customer Service has temporarily switched to limited services operations and unable to take phone orders or process customer sales receipts. All orders must be placed online. 
During this time, temporary Customer Service hours of operation are Mon – Fri 9 a.m.–7 p.m. ET, closed Saturday, and as usual on Sunday.
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HELP CENTER

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Contact Us

DIGITAL ASSISTANT (ENGLISH-ONLY)

Ask our Digital Assistant for help with:

  • Finding or using the Business Center, DITTO™, or Order History
  • Setting up your Amway ID or resetting your password
  • Troubleshooting your eSpring™ or Atmosphere™ device
  • Our Digital Assistant provides automated responses to common questions and is not a live chat

 Get Started

Email

customer.service.ca@amway.com

Complete the Email Form

Phone

1-800-265-5470
Monday - Friday
9:00 am - 11:00 pm ET
Saturday
10:00 am - 5:00 pm ET
End of Month Day
Open until 2:00 am ET

telecommunications device for the deaf

1-800-548-3878

Requires appropriate TDD equipment

Mail

Amway Canada Corporation

375 Exeter Road, PO Box 7777

London Station Main

London, ON N5Y 5V6