What is the Artistry Virtual Beauty Skin Analysis tool?
It’s an AI-powered tool that analyzes your skin using a photo and provides personalized skincare recommendations.

Is this replacing the Artistry Virtual Beauty App?
While we're sad to see our beloved Artistry Virtual Beauty App go, we're thrilled to introduce this new and improved virtual experience! This mobile and web platform offers enhanced features and a more seamless user experience. The Artistry Virtual Beauty App will be discontinued December 31, 2025.

Do I have to download an app to use the tool?
No account or app needed! Everything is available directly on the Amway website. Simply access from your phone or computer and enjoy all the great features without the extra step of downloading an app.

Do I need to remove makeup before scanning my face?
For best results, scan your face in good lighting with clean, makeup-free skin. This helps the tool provide the most accurate analysis of your skin. The tools will still work if you have makeup on, but results may be less precise.

Can I save my results?
To save your results:

1. Tap the Share or Export icon on your results screen.
2. Choose where you’d like to save the image Camera Roll, Files, or another native option on your device.
3. From there, you can also share your results through text, messaging apps, email, or any other sharing option available on your device.

Why doesn't the experience work well on my tablet?
The experience is built and tested primarily for mobile and desktop to ensure the best performance on our most common device types. You can still use the tool on an iPad, but the visual experience may vary. We’re actively monitoring tablet traffic and will evaluate future optimization based on usage.

Can I share the experience in WeChat?
Yes, to share in Wechat you’ll need to copy and paste the link into WeChat.

Who should use the Artistry Virtual Skin Analysis?
Everyone! The Artistry Virtual Skin Analysis is designed for anyone who wants to better understand their skin and discover personalized product recommendations. It’s helpful for new customers exploring skincare for the first time, loyal Artistry fans looking to refine their routine, and IBOs who want a simple, effective way to guide customers toward the right solutions.

Is my facial scan stored?
No, your facial scan is not stored.

How are my scores calculated?
The score is generated by an AI-powered skin analysis engine, trained using deep learning and advanced computer vision algorithms on pro-grade skincare big data. Scores range from 0 to 100, with higher scores indicating more ideal and well-balanced skin conditions.

Why does it say “Artistry Virtual Beauty – BETA"?
The “BETA” label means this version is still in active development. It lets users know that some features may change as we gather feedback and continue refining the experience.

Can I use the Makeup Try-On for foundation shade matching?
The Makeup Try-On tool can give you a general idea of how a foundation shade might look, but it’s not designed for exact shade matching. For the best results, you can ask your IBO for a sample or try a couple of shades in natural lighting. All products are covered by the Amway Promise 180-day satisfaction guarantee.